Friendly, independent technology support for English speakers in the Tarn.

Former Apple Genius, with more than 15 years' experience in technology, providing patient, personal support in the comfort of your own home.

From setting up your new iPhone to fixing Wi-Fi, email and backups — I'm here to make technology easier.

Not sure what you need? Get in touch
A middle-aged man and an elderly woman are sitting together, looking at a laptop and a smartphone, smiling and engaging in a shared activity in a cozy room with a stone wall background.
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Hi, I’m Iain

I'm a former Apple Genius and spent over 15 years working for Apple, helping people get the most from their technology.

Technology can sometimes be confusing, so my aim is to make things simple. I'll explain everything clearly, without technical jargon, and always at a pace that works for you.

There are no silly questions — if something isn't making sense, just ask.

Whether you need a problem solved, a new device set up, or simply someone to show you how to use it, I'm here to help.

Contact me to see how I can help

How Can I Help?

Computers, Phones and Tablets

iPhone • iPad • Android • Mac • Windows • Apple Watch • AirPods

New device setup, account problems, backups, transferring your information, software issues and troubleshooting.

Wi-Fi, Email & Home Tech

Wi-Fi problems, routers, email, printers, smart TVs, streaming and getting your devices talking to each other.

One-to-One Technology Help

Friendly one-to-one tuition, learning at your own pace: everyday technology, getting started with your new device, photos, FaceTime, passwords, Apple Notes, AI and Apple Intelligence, and more.

Safety, Health & Accessibility

Online safety, scams, passwords, accessibility and useful health and safety features that can make everyday technology safer and easier to use.

Want to get more from your technology?

Technology isn't just something to fix when it goes wrong. I can also help you learn how to get more from the devices you already own.

From organising your photos and keeping passwords safe to using Apple Intelligence, Apple Pay, FaceTime, Apple Watch and more, I offer friendly one-to-one tuition tailored to you.

View All Services

Why Choose Tarn Tech Help?

Former Apple Genius; 15+ Years' Apple Experience
Over 15 years working for Apple, helping people solve problems and get more from their technology.

Home Visits
Technology help in the comfort of your own home.

English Speaking
Clear, friendly support without the language barrier.

No Jargon
Straightforward explanations that actually make sense.

Independent Advice
Practical help based on what works best for you.

Local to the Tarn
Based near Cordes-sur-Ciel and providing personal support throughout the surrounding area.

An iPad in landscape mode displaying settings, on a wooden table with a pen and a laptop nearby.
Two men sitting at a wooden table indoors, looking at a laptop screen. The man in the foreground is older, the man in the background looks friendly. An iPad looking at a newspaper is on the table.

What My Customers Say

  • A dream come true to have a 'real live Apple pro' living down the street, who has already saved my life at a crucial point, and to boot on a Saturday evening. Thank you IAIN. JB, Les Cabannes

  • Iain is very knowledgable, helpful and patient with those of us who find modern technology a challenge. JK, Cordes-sur-Ciel

  • I contacted Iain to sort out my iPhone which had been badly messed up by a London shop assistant while I was upgrading a device. Not only was Iain available promptly and fixed my immediate problem fully and correctly, but he then spent the rest of the hour for which I had paid sorting through all my Apple devices to make sure that they worked with each other. In that short time he also taught me a lot of things I didn't know or understand about my devices and their capabilities. Iain is a charming guy and is very patient and clear in his explanations. Highly recommended. MH, Laguépie

  • I suppose that computers and IT have become a very important part of our modern lives. I truly think it is marvellous to have so much information at the ends of your fingers. I am 82 and my husband 93 and unlike our grandchildren we need a helping hand around this technology. Oh how lucky we were to find this helping hand on our doorstep. Iain is this person who will help you through all possible problems. You can talk to him over the phone or he will visit your house and help one to one through all the problems of your phone, computer or iPad. He is kind and very very helpful and patient. I cannot recommend him enough. DS, Labarthe Bleys

  • Iain was recommended by a friend and has visited and been incredibly helpful in advising men aspects of my work writing lectures and presentations. I would have no reservations in recommending him - charming, courteous and very knowledgeable. GM, Campagnac

Home technology support in the Tarn

Based near Cordes-sur-Ciel, I provide home visits throughout the area including, Cordes-sur-Ciel, Albi, Gaillac, Saint-Antonin-Noble-Val, Vaour, Laguépie, Cahuzac-sur-Vère, Puycelsi, Noailles, Varen, Najac, and nearby villages.

Have a Question?

Not sure what help you need? Just send me a message and tell me what's going on. I'll get back to you to see how I can help.